Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers
Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers  -     By: Dee Ann Turner
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Expected to ship on or about 09/03/19.
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Stock No: WW094361
Baker Books / 2019 / Hardcover
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Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers

Baker Books / 2019 / Hardcover

Expected to ship on or about 09/03/19.
Email me when this product is available.
Stock No: WW094361


Product Information

Format: Hardcover
Number of Pages: 224
Vendor: Baker Books
Publication Date: 2019
Dimensions: 8.50 X 5.50 (inches)
ISBN: 0801094364
ISBN-13: 9780801094361

Publisher's Description

When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.

In Bet on Talent, Turner shows you how to

- create a remarkable company culture
- select, sustain, and steward talent
- nurture internal relationships
- create company loyalty that leads to customer loyalty
- instill the practice of servant leadership within your organization
- treat everyone with honor, dignity, and respect
- and much more

Author Bio

Dee Ann Turner began her career at Chick-fil-A, Inc. more than 30 years ago. In 2001, she became Chick-fil-A's first female officer--vice president, talent--responsible for franchisee selection, talent acquisition, talent management, HR operations, diversity and inclusion, culture and engagement, and learning and development. She has shared her expertise as a speaker at venues such as the Coca-Cola Company, Propel Leadership Conference with John Maxwell and Christine Caine, Right Now Media, and the US Air Force Academy's National Leadership and Character Symposium, among others. Turner lives in Peachtree City, Georgia.

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