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Frame demonstrates why today's project managers must transform themselves from implementors to initiators - and why they need to get up to speed on such key issues as ensuring customer satisfaction, managing complexity, accelerating schedules, coping with empowerment, managing contractors, managing managers, building team spirit, and more. This revised edition of the book focuses on the hottest topics in project management today, augmenting and expanding the existing coverage of risk management and estimating, and includes three all-new chapters on establishing and maintaining the project support office, new techniques for scheduling - including critical chain and time-boxed scheduling - and bridging the business-technology gap when developing project requirements.
The author provides a practical toolkit for today's project manager, offering strategies for identifying customers and maximizing their satisfaction; techniques to help managers evaluate and select products, personnel, and vendors; an easy-to-understand risk management process that really works; a user-friendly method of project evaluation that helps managers gauge progress; and a team management checklist. The book also includes new examples and an updated reference section.
Number of Pages: 384
Publication Date: 2002
|Dimensions: 9.14 X 6.16 X 1.25 (inches)|