VBS Customer Services

It takes a lot of planning, prayer, and preparation to run a Vacation Bible School. We share your vision to share the love of Christ with children and bring them to salvation. God bless you with all wisdom and provision in your service to His Kingdom in your Children's Ministry.

Our goal is to provide you with exceptional customer service. If you should have any problem with your order, please contact us and we will do our best to serve you.

All Vacation Bible School Starter Kits ship for free to addresses in the United States! We offer free shipping on all VBS Items (Starter Kits & VBS Supplies) in orders of $50 or more. Simply select Standard Shipping at checkout, excluding shipping fees or taxes, in order to qualify for this offer.

For continental U.S. addresses only. Cannot be used on orders already placed or on backorders and cannot be combined with any other offer. Applies to merchandise total only. Not redeemable for cash.

We do all we can to help the church carry out its God-given mission and be good stewards of its resources. Recognizing that VBS is one of the largest evangelistic outreach events for many churches, we offer the best discounts possible to help you effectively minister to children.

We will gladly take back any unused / unopened / unmarked items in sellable condition even after VBS season is over - up until September 30th of the current VBS year.

Simply include a copy of your invoice (or click here to download a printable return form) and return the products to us at the address below for a full refund of the cost of the merchandise.*

Christianbook - Attention: Returns Department
P.O. Box 7000 Peabody, MA 01961-7000

Please note: DVDs, CDs, computer software, or other media may be returned for refunds only if unopened. If opened, they may be returned only for replacement of the same item. Any return that does not comply with the above policy may be rejected or may be subject to a restocking fee, at our discretion. In general, restocking fees start at 20% but may be significantly higher depending on the condition of the return.

If you're not sure which VBS is best for you, we try to help!

Our comparison chart breaks down the essentials of each Vacation Bible School theme, content, Bible verse, music, missions, translation and more. Plus, we offer insights about working with each theme to give you a better understanding of what's inside each Starter Kit so you can decide what is best for your church.

Our simple VBS comparison chart gives you the essential information and special features of each theme. Read a snapshot of the essentials of each theme, content, Bible verse, music, missions, translation and more. Plus, we offer insights about working with each program to help you narrow the field and select the perfect theme for your church.

You have direct access to VBS Specialists who can personally assist you and answer your questions.

Whether you have questions about what’s in the VBS kits, need help ordering supplies, or want to ensure a quick delivery, just email us at customer.service@christianbook.com or call us at 1-800-CHRISTIAN (1-800-247-4784) to reach a VBS Specialist.