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Periodically we send out information to customers about a problem we've discovered with a product you have purchased from us. Sometimes a file is missing or wrong, a document doesn't open correctly, or something else happens during the production process that is amiss.
The publisher of SonSpark Labs VBS, Gospel Light, informed us of two SonSpark Lab files that are missing or may be causing problems. In the sections below, you'll find the two issues described plus links to download solutions to repair the problems. With these fixes, we hope and pray your ministry to children this summer runs smoothly and has a tremendous faith-building impact.
Issue #1: Missing Preschool Songs
The two Preschool Songs are missing from the Sonspark Labs Student Music Value Pack. Labels on the CDs indicate that the CD should have six VBS songs plus 2 preschool songs. The two songs missing are:
- God Made the World
- God So Loved
Complete the CD by downloading the music files linked at the button below: SonSpark Labs Preschool Songs Zip File The songs are in .mp3 format and can be played on any digital device such as a computer or mobile phone.
After you click the button, a small box should open on your screen. You can choose to open the file or save it to your computer. Either way, the folder will download and you can either play it or save it to share with participants who received the music CDs.
Issue #2: Printing Problems
Four PDF files from the SonSpark Labs Reproducible Power Pack are causing some printing problems. The affected files are:
Grades 3 and 4 Session 4 Bible Story.pdf
Grades 3 and 4 Session 4 Life Application 2.pdf
Grades 5 and 6 Session 4 Bible Story.pdf
Grades 5 and 6 Session 4 Life Application.pdf
Download a folder with all 4 files inside by just clicking the button below. Another box will open (again, just like above) for you to either Open or Save the folder.
We tested both files for you and had no difficulties with the download process at all. However, if you experience any trouble accessing these repairs please contact our friendly Customer Service staff and we will do our best to help you. You can call us at 1-800-922-3462 or e-mail us at firstname.lastname@example.org.