Sales Tax FAQs
Sales Tax FAQs
Do you charge sales tax?
As of September 1, 2022, we collect sales tax for all states and Washington DC except these: AK, DE, MT, NH, OR. We also charge the prevailing local sales tax on orders shipped to Canada, Australia, New Zealand and the United Kingdom.
What tax exempt forms do I need to submit?
Please consult your local state agency as to what forms are required by your state to be tax exempt. Note: Sales tax is based on the state the order is shipping to.
How do I submit tax exempt forms?
To submit your forms you may log into your account and click on the "Add Tax Exempt Certificate" link, or email the forms to firstname.lastname@example.org.
Can more than one person use the same tax exempt number?
Tax exempt status is given to organizations and not to individuals. However, multiple people at the organization can use the same tax exempt forms. Each person would have to submit the form to be added to their account.
Please note: The following states may require the order and/or the payment to be in the name of your organization, not that of an individual at your organization - CT, CO, FL, GA, IL, IN, KS, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NV, NY, OK, PA, RI, SC, SD, TN, UT, VA, VT, WI, WV, WY. Please check with your state tax department to determine what's required for your organization to place exempt orders.
I already placed an order, can I be refunded for tax?
If you submit the necessary exempt form(s), with a date listed on or before an order date, upon approval, we can request a tax refund.
Tax Information for AL Residents
Alabama: The following required message applies to taxable transactions delivered into Alabama.
Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue.
Seller’s program account number is SSU-R010162935.