What payment options are available?
Payments can be made using Visa, Mastercard, Discover Card, American Express, or PayPal. For those who prefer to pay by check, you may order online using an "electronic check" via your regular checking account. The check must be in US dollars, from a US bank.
I live in Canada. Can I pay Canadian dollars?
Yes. Please add 1.25% exchange to pay in Canadian dollars. Example: If your order total is $10.00 US, please pay $12.50 CAN. If you pay with a credit card, your bank will automatically charge the current exchange rate.
Can I use a gift certificate to pay for my order?
Absolutely! Christianbook.com and Christianbook gift certificates are redeemable for any order, including those placed online. Gift certificates can also be combined with other forms of payment if your order amount exceeds the amount of the gift certificate. To redeem a gift certificate, you can enter the gift certificate number and its redemption code on the "Payment Method" or "Order Summary" pages.
When will my credit card be charged for my order?
When an order is placed, we authorize the full amount of your order with the bank. Your credit card will not be charged until your order ships. Depending on the bank, that authorization amount drops off within a week. Orders placed after 12:00pm ET will ship on the next business day (Monday through Friday). We will send a confirmation email as soon as the order ships. Occasionally, some of our products may be out of stock at the time of your order, in which case, we won't charge your credit card until they ship from our warehouse.
Please note: We do not ship orders on weekends or holidays.
Will you charge me immediately if I pre-order an item or order an item that is out of stock?
We apologize for any items that are currently out of stock and for any inconvenience this may cause you. When an order is placed, we authorize the full amount of your order with the bank. However, in the event that you have out of stock items or items that have yet to be released, we won't charge your credit card until they are actually sent to you. Depending on the bank, that authorization amount drops off within a week.
Can I be billed? Do you do Collect on Delivery?
Due to our low prices, we are unable to process "collect on delivery" transactions.
Do you offer additional discounts to churches or businesses?
Aside from case quantities and price-breaks on certain items (for example: gift and award Bibles, greeting cards, and Bible study guides), Christianbook.com does not generally offer additional discounts to organizations, churches, or businesses.