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Streaming Video FAQs

Provided by Christian Cinema
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What types of devices can I use to watch my movies?

You can watch instantly from any internet-connected device that has a web browser, such as a computer, gaming console, TV, smartphone*, or tablet.

You can also download the Christian Cinema app via the Roku or Apple App stores.

*Data rates may apply.

My streaming movie isn't listed in my account.

If your streaming movie is not listed in your account it may because the order is still processing. Please wait an additional 1 - 2 minutes and refresh the page. If the streaming movie is still not showing, contact our customer service team.

Do you have a monthly VOD streaming subscription plan?

At this time, our streaming is limited to VOD (video on demand) or Pay per view only. This is the best model for supporting Christian filmmakers and also lets you watch with no commitments or subscriptions, pay only for the movies that you watch.

How long do I have to watch a movie if I rent it?

You have 72-hours to view your selected title from the time you begin watching.

Where do I go to access my purchase?

To access your purchase just log in to your Account on Christianbook.com and scroll down to the "Your Digital Streaming" section.

To watch a movie on my smartphone or tablet will I need to download an app?

No, just go to Christianbook.com in the browser of your device and log in to your Account. Scroll down to access your digital library and begin streaming*.

*Data rates may apply.

How can I watch VOD on my TV?

You can watch your Video On Demand purchase from the web browser of any internet-connected device that is connected to your television.

If you have a Roku, Chromecast, or Apple TV device you can stream, cast, or airplay the content from your device to your television.

My movie won't start?

If you’re on a computer or mobile device, try restarting your browser and verifying that you have an active internet connection.

If the problem persists, please contact Customer Service for support.

Can I download my purchase to use while not connected to the internet?

No, currently, all of our VOD content is only available through online streaming and cannot be downloaded to your computer or device.

Can I purchase a movie and play it in front of my church?

Many people ask us about showing video programs to church and school groups. The Motion Picture Licensing Corporation (MPLC), the group who has offered umbrella licenses to show Hollywood productions in public groups, has now teamed up with Christian Copyright Licensing International (CCLI) to create Christian Video Licensing International (CVLI). For one small annual licensing fee, you can obtain a license to show many ChristianCinema.com releases plus most other Christian and Hollywood titles.

CVLI provides legal coverage for churches to show home videocassettes and videodiscs of motion pictures for a variety of church activities, whether the videocassette or videodisc was purchased, rented or borrowed. These may include church services and programs, education sessions and youth activities.

This license does NOT cover materials that have been copied from another source or recorded from television. It also does NOT cover charging an admission fee for video showings.

Here is how it works: You still purchase your videos at ChristianCinema.com, and receive the coverage from CVLI.

For more information on obtaining a church video license, you can contact CVLI directly at 1-888-771-2854 or visit their website (http://us.cvli.com) for a list of producers and films that your license covers. You can also view the list of films that are available to buy or rent from ChristianCinema.com that are licensed through CVLI below.

Copyright laws were formed to protect the artists who make these wonderful products. Your support allows for their continued work towards bringing you more Christian movies. "The Gospel is free, but delivering it often requires finances."

If your church or organization has a regular movie night, a CVLI license is the perfect fit for you!

Can I view my purchase anywhere?

Most titles are restricted to US purchases. However, once the item has been purchased, you can stream the content anywhere.

What does the pending button mean?

If you are seeing a "pending" button in place of a "watch now" button it could mean there has been some interruption on the website. Try waiting 5 minutes and then refresh your browser. If the problem persists, please contact our customer service team.