Carol Silvis, M. Ed. is the author of 101 Ways to Make Yourself Indispensable at Work, 100% Externship Success, and General Office Procedures. She has had a dozen creative non-fiction stories and inspirational pieces published in national magazines. Ms. Silvis was video interviewed in June 2009 by Tory Johnson for ABCNews.com and appeared twice on Cornerstone TV half-hour talk shows. She has also been interviewed for cable TV, radio, and newspapers. Carol has a master's degree in Adult Education and is an associate director and department chair at Newport Business Institute. In addition, she gives workshops and seminars for schools, businesses, and professional organizations on a variety of topics. Ms. Silvis is president of Pennwriters, Inc., a 440-member writing group, won the 2008 Meritorious Service Award, was past VP and Authors' Advocate, and was the 2005 and 2007 Conference Coordinator.