On the morning after his sixteenth birthday, Jimmy Mizen went out to buy his first lottery ticket. A few minutes later, he was dead: fatally wounded in an unprovoked attack in the local bakery, he bled to death in his brother's arms. A popular lad, a gentle giant at 6'4, Jimmy was the thirteenth teenager to die in a fatal assault that year in London, and as calls for retribution began, his parents appealed for calm. Barry and Margaret Mizen chose to respond to Jimmy's death by being positive. Interviewed by the media, they rejected violence and revenge. Instead, they have dedicated their lives to helping young people find a better way. This is their story and Jimmy's story, the story of an ordinary lad, who was much loved.