I guess my biggest take-away is the fact that I've not done my homework in getting to really know the donors that so generously give to our organization. I always send hand-written thank you notes, but that's just not enough. We need to know and appreciate those who believe in our ministries enough to pour into them with their time, talent, and money. We need to be ready to also pour back into them with our time and talent. Just a phone call to ask about things that are going on in their life, or a lunch date to make that personal contact. I'm going to try to get better at this aspect of fund raising.