I started to read parts of this, and had to stop. I'm afraid I could not agree with some opinions put forward as certainty or truth. E.g. some emotions are bad, and these are them. This is simply not true. Also citing too simplistically that anger is a result of not getting what I want, or that some one owes me, is more like dealing with an immature child then healthy minded, functional adults. Are we to say that Jesus getting angry in the temple at the traders was because he did not get His way? God punished and destroyed cities and nations for their wickedness all because He didn't get what He wants? It's quiet absurd. No point starting the "God has holy-righteous anger" slant either. I get angry as anything when I see child abuse. I get angry when I hear of rape, and crimes against the weak and helpless. So please, what here didn't go my way? What does some one owe me? What has hurt me?
All emotion has a place in us to communicate something, including these "bad" ones. Don't fear the emotion, but rather the uncontrolled, unbalanced, ungodly extremes. Pray for an understanding and balance of it, and deliverance from the extremes and lack of control of all emotions, like rage, hate, panic/paranoia, depression, isolation, hysteria (extreme "joy"), and enfatutaion (extreme "love"). Yes, even these "feel-good-church-approved" emotions can bind and destroy us when we let them take control.
A number of parts seem not to have come from personal experience, struggle, and triumph, but rather text-book opinion. There may be some great and useful stuff in here, but not for me, or I didn't get to it.
This book seriously stepped on my toes, but that was necessary to get to the "heart of the matter" Andy Stanley really exposes what is wrong in our hearts that causes us so much distress. If you wonder why the advice to "follow your heart" seems to lead in the wrong direction, you will find the answer here.
This book helped me a lot when I was going through a personal crisis. I guess the book could offer more practical recommendations, but the tone of the book is very inspirational. If you're looking for a more practical approach, then you may want to read Secret Techniques for Controlling Sadness, Anger, Fear, Anxiety, and Other Emotions by Vlad Koros. These two books complement each other well, or so I think.
If you struggle with forgiveness of yourself or others, please read this book. You will learn to look at forgiveness with the perspective of the cross, as Andy Stanley put it. Learn to let go and let God bring true peace and joy to your life. Stop carrying past hurts and forgive the debt as God forgave you.
Excellent book for general reading but particulary for those who are experiencing challenges in their faith walk. These four heart issues address a broad range of difficulties in living a victorious life.