All too often, simple acts of human kindness are often overlookedand under utilized by people in leadership roles. Advising mutualrespect and recognition of accomplishments, Encouraging the Heartshows us how true leaders encourage and motivate those they workwith by helping them find their voice and making them feel likeheroes. Recognized experts in the field of leadership, authorsJames Kouzes and Barry Posner show us that, through love, leaderscan encourage, and indeed allow those around them to be their verybest. Both practical and inspirational, Encouraging the Heart givesreaders a thoughtful approach to motivating individuals within anorganizational structure.
Read Chapter 3 or Chapter 12, or see The Encouragement Index.