"Congrats! You’ve Been Promoted is a crucial resource for today’s emerging leaders, particularly in the wake of COVID-19, which left many young managers without traditional face-to-face mentoring. As experienced leaders retire and leadership gaps widen, this book steps in to provide essential guidance for those stepping into supervisory roles. It bridges the gap left by the lack of in-person training and mentorship, offering practical, real-world strategies to build confidence and effectiveness from day one. With actionable advice on communication, feedback, and conflict resolution, it’s an indispensable tool for navigating modern leadership challenges and ensuring success in newly promoted roles."
—Lucy Dunn, CEO Emeritus, Orange County Business Council
"A guide for today’s leaders . . . Noel has truly ’walked the walk.’ In this book, he provides a clear and practical road map for becoming an effective leader in today’s business world. Grounded in characteristics he cultivated, modeled, and mastered over the arc of his impactful career, Noel’s journey led him to become one of the nation’s greatest business and civic leaders. Let this book put you on your path to exceptional leadership."
—Matthew A. Toledo, Publisher Emeritus, Los Angeles Business Journal and CEO, ProVisors
"Some leaders are full of theory and rhetoric. Noel Massie is not one of those leaders. In Noel’s forty-plus years as a leader, mentor, and coach, servant leadership has been his mantra. Noel developed people by being intentional about how to lead and being granular in his approach. Noel’s philosophy is that every interaction matters, and over time trust and respect is earned regardless of title. Congrats! You’ve Been Promoted dives deeply into the importance that in every connection all parties need to know exactly what is expected of each other and continuous feedback is the key. Terms and conditions can be the foundation to any organization’s leadership culture."
—Nicholas Kocheck, President, Temco Logisitics
"Training people as they rise up the ranks and become managers can be challenging. This book provides very pragmatic lessons, examples, and activities people can use daily to manage better and to look at difficult situations in a new light. Noel has shared stories all of us can relate to; this book helps introduce management theory you learn in business school, but in a way that every person can grasp it and say, ’I can do that.’ It’s a great tool for leaders and those who want to move up in their corporations."
—Renee Fraser, PhD, CEO, Fraser Communications and Radio Host of "Why Women," KABC-LA
"Noel Massie authoritatively, expertly, and engagingly outlines how to bring out the best in every employee and create effective, respectful, and resilient workplace teams."
—Marc H. Morial, President and CEO, National Urban League and Former Mayor of New Orleans
"Every young aspiring leader benefits from having a mentor. There is no other mentoring book like Congrats! You’ve Been Promoted. Young leaders who read the book will benefit from practical guidance via examples from Noel Massie who discusses hands-on real-world experience in the book. This book will be particularly valuable to younger leaders new to a leadership position. Having been a college president, this book will truly benefit individuals who wish to work in academic administration including department chairs, deans, provosts, leaders of student affairs, and presidents."
—Deborah Freund, President Emerita, Claremont Graduate University
"Noel shares even more wisdom and advice in this book, and I’m certain it will resonate with you, just as it has with me. It will empower you to lead with confidence, trust your instincts, and find the right words when it’s time to speak up and lead."
—Derrick Waters, CEO, Coach U.S.A
