Best Practices: Difficult People - eBook
Stock No: WW72009EB
Best Practices: Difficult People - eBook  -     By: John Hoover
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HarperCollins e-books / 2009 / ePub
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Best Practices: Difficult People - eBook

HarperCollins e-books / 2009 / ePub

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Stock No: WW72009EB


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Product Description

Difficult People is a comprehensive and essential resource for any manager trying to manage problematic people more effectively. You'll learn how to recognize why and when people act out; how to cope with difficult behavior; get the most out of trouble employees and much more!

Product Information

Title: Best Practices: Difficult People - eBook
By: John Hoover
Format: DRM Protected ePub
Vendor: HarperCollins e-books
Publication Date: 2009
ISBN: 9780061738937
ISBN-13: 9780061738937
Series: Collins Best Practices
Stock No: WW72009EB

Publisher's Description

Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

  • Recognize why and when people act out
  • Identify different types of difficult people
  • Cope with difficult behavior
  • Get the most out of trouble employees
  • Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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