Best Practices: Difficult People - eBook
Best Practices: Difficult People - eBook  -     By: John Hoover
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Stock No: WW72009EB
HarperCollins e-books / 2009 / ePub
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Best Practices: Difficult People - eBook

HarperCollins e-books / 2009 / ePub

In Stock
Stock No: WW72009EB


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Product Description

Difficult People is a comprehensive and essential resource for any manager trying to manage problematic people more effectively. You'll learn how to recognize why and when people act out; how to cope with difficult behavior; get the most out of trouble employees and much more!

Product Information

Format: DRM Protected ePub
Vendor: HarperCollins e-books
Publication Date: 2009
ISBN: 9780061738937
ISBN-13: 9780061738937
Series: Collins Best Practices

Publisher's Description

Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

  • Recognize why and when people act out
  • Identify different types of difficult people
  • Cope with difficult behavior
  • Get the most out of trouble employees
  • Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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