Illness is a spiritual, emotional, and physical crisis. As a trained hospital counselor, Katie Maxwell knows that visitation takes practice and patience. She also knows the mistakes even a well-intentioned visitor can make and has made a few herself. In Bedside Manners, Maxwell offers valuable insight into visitation, whether it be in hospitals, nursing homes, or the homes of shut-ins. Writing from personal experience and drawing from appropriate Scripture references and various resources, Maxwell teaches you how to be open, compassionate, empathetic, and sensitive to a patient's needs and conditions.