showing 1 - 19 of 19 results
  1. Terrific Five Star Customer Service: Learning about Excellent Service From Special PeopleSALE
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    Terrific Five Star Customer Service: Learning about Excellent Service From Special People
    Stan Toler, Keith Hawk
    Dustjacket Media / 2014 / Trade Paperback
    $0.99 Retail: $10.99 Save 91% ($10.00)
    Availability: In Stock
    Stock No: WW134126
  2. Switch: How to Change Things When Change Is Hard
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    Switch: How to Change Things When Change Is Hard
    Chip Heath, Dan Heath
    Crown Business / 2010 / Hardcover
    $16.49 Retail: $29.00 Save 43% ($12.51)
    5 Stars Out Of 5 1 Reviews
    Availability: In Stock
    Stock No: WW528750
  3. Made to Stick: Why Some Ideas Survive and Others Die
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    Made to Stick: Why Some Ideas Survive and Others Die
    Chip Heath, Dan Heath
    Random House / 2007 / Hardcover
    $15.49 Retail: $27.00 Save 43% ($11.51)
    Availability: In Stock
    Stock No: WW064281
  4. How to Say It: Negotiating to Win: Key Words, Phrases, and Strategies to Close the Deal and Build Lasting Relationships - eBookeBOOK
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    How to Say It: Negotiating to Win: Key Words, Phrases, and Strategies to Close the Deal and Build Lasting Relationships - eBook
    Jim Hennig
    Prentice Hall Press / 2008 / ePub
    $10.99
    Availability: In Stock
    Stock No: WW47754EB
  5. Communicate Clearly
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    Communicate Clearly
    Robert Heller
    DK / 1999 / Trade Paperback
    $5.99 Retail: $8.00 Save 25% ($2.01)
    Availability: In Stock
    Stock No: WW432447
  6. Crack the Customer Mind Code: Seven Pathways from Head to Heart to Yes!
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    Crack the Customer Mind Code: Seven Pathways from Head to Heart to Yes!
    Gary Hennerberg
    Morgan James Publishing / 2016 / Trade Paperback
    $12.49 Retail: $17.95 Save 30% ($5.46)
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    Stock No: WW476984
  7. Switch: How to Change Things When Change Is Hard - eBookeBOOK
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    Switch: How to Change Things When Change Is Hard - eBook
    Chip Heath, Dan Heath
    Currency / 2010 / ePub
    $12.99
    5 Stars Out Of 5 1 Reviews
    Availability: In Stock
    Stock No: WW96371EB
  8. Speaking As a Leader: How to Lead Every Time You Speak...From Board Rooms to Meeting Rooms, From Town Halls to Phone Calls
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    Speaking As a Leader: How to Lead Every Time You Speak...From Board Rooms to Meeting Rooms, From Town Halls to Phone Calls
    Judith Humphrey
    Wiley / 2012 / Hardcover
    $28.80 Retail: $32.00 Save 10% ($3.20)
    Availability: In Stock
    Stock No: WW141010
  9. B4b: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship - eBookeBOOK
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    B4b: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship - eBook
    J.B. Wood, Todd Hewlin, Thomas Lah
    Point B Inc / 2013 / ePub
    $8.99 Retail: $12.99 Save 31% ($4.00)
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    Stock No: WW48852EB
  10. The Handbook of Crisis Communication
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    The Handbook of Crisis Communication
    W.Timothy Coombs(Ed.) & Sherry J. Holladay(Ed.)
    Wiley-Blackwell / 2012 / Trade Paperback
    $71.95
    Availability: In Stock
    Stock No: WW361902
  11. Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications
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    Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications
    Shel Holtz
    Thomas Nelson / 2003 / Trade Paperback
    $25.16 Retail: $27.95 Save 10% ($2.79)
    Availability: In Stock
    Stock No: WW415491
  12. Personal Impact at Work in a Week: Teach Yourself / Digital original - eBookeBOOK
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    Personal Impact at Work in a Week: Teach Yourself / Digital original - eBook
    Christine Harvey
    Teach Yourself / 2013 / ePub
    $3.99
    Availability: In Stock
    Stock No: WW63401EB
  13. Business Letters Made Simple
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    Business Letters Made Simple
    Betty Hutchinson, Warner A. Hutchinson
    Random House / 1985 / Trade Paperback
    $13.50 Retail: $15.00 Save 10% ($1.50)
    Availability: In Stock
    Stock No: WW94277
  14. Cultures and Organizations: Software for the Mind, Intercultural Cooperation & Its Importance for Survival
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    Cultures and Organizations: Software for the Mind, Intercultural Cooperation & Its Importance for Survival
    Gert Jan Hofstede, Michael Minkov
    McGraw-Hill / 2010 / Trade Paperback
    $28.80 Retail: $32.00 Save 10% ($3.20)
    Availability: In Stock
    Stock No: WW664189
  15. Leadership Presence
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    Leadership Presence
    Belle Linda Halpern
    Gotham Books / 2004 / Trade Paperback
    $18.00 Retail: $20.00 Save 10% ($2.00)
    Availability: In Stock
    Stock No: WW400866
  16. Best Practices: Difficult People - eBookeBOOK
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    Best Practices: Difficult People - eBook
    John Hoover
    HarperCollins e-books / 2009 / ePub
    $7.99
    Availability: In Stock
    Stock No: WW72009EB
  17. Values Shift: A Guide to Personal and Organizational Transformation
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    Values Shift: A Guide to Personal and Organizational Transformation
    Brian P. Hall
    Resource Publications / 2006 / Trade Paperback
    $34.88
    Availability: In Stock
    Stock No: WW526906
  18. The Power of Persuasion, Edition 0002
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    The Power of Persuasion, Edition 0002
    Harry Hazel
    Resource Publications / 2005 / Trade Paperback
    $19.80 Retail: $22.00 Save 10% ($2.20)
    Availability: In Stock
    Stock No: WW523082
  19. Switch: Cómo cambiar las cosas cuando cambiar es difícil (Switch: How to Change Things When Change Is Hard)
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    Switch: Cómo cambiar las cosas cuando cambiar es difícil (Switch: How to Change Things When Change Is Hard)
    Chip Heath
    Vintage Espanol / 2011 / Trade Paperback
    $12.49 Retail: $16.95 Save 26% ($4.46)
    Availability: In Stock
    Stock No: WW742353
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