These dry highlighters will not stay out, they keep retracting. What a waste of money. I will be very cautious about ordering again. Why did you change a great product? These are definitely below the quality you normally sell. If I had my receipt, I'd ask for a refund...Garbage is where they will go. 4 out of 4 did not work.
I used to love these highlighter but they have been changed. I was leery about trying something new ("if it ain't broke, don't fix it") but because I am always leaving my highlighter somewhere, I try to keep plenty on hand. The new ones surprisingly felt more comfortable in my hand but that "plus" was completely overshadowed by the "negative" in that the highlighter keeps going back up inside the pen so I am constantly advancing it. Luckily I have found some of my misplaced "old-style" so I will see if the highlighter part (the "lead") will fit in the old style casing. Was disappointed after feeling the comfort of the casing, but I would rather have a highlighter that works.... out of a package of 4, 2 keep retracting. Such an annoyance. Will not buy this kind again. I had finally found a highlighter I liked too.... they don't bleed through and I can vary the pressure of the highlighting and make what I highlight bolder or softer. Seems like the same "lead" just the casing is not quite right.
So surprised because I have never, ever had a problem with anything from CDB at all.
I am a little disappointed with this product. It works real fine until it comes to putting in a refill. The refill goes in but will not advance. I have only been lucky with one of these highlighters. I have had to throw away three. That is why I buy them in a grouping of four--because I know they will not last. I really do love these markers as far as highlight ability and color. If you can do anything about the other part let me know.