The original product that we ordered ripped near the handle after only a month of use. However, my son LOVES this bible cover and the customer service rep immediately sent me out a new replacement when I called and told her of the rip. I am very happy with your company and the service that you provided me.
We were so excited about the design, the nylon cover (for messy 5 yr old boy), but he ripped the handle right off within 1 week! (He had put markers & notebook in the pockets, but it should not have been TOO heavy--that's what cargo pockets are for!) We were very disappointed, but they let us choose a new product for free w/o even having to return the damaged product! Still a happy customer!