1 Stars Out Of 5
December 26, 2012
I have used SOS for homeschooling for 5 years now, and this 2012 version is horrible. There are so many problems in every subject. Even the electives I purchased last year, like Family and Consumer Science, have issues. Some of these include:
"Tiny Tutor" videos have a programming error that cuts off half of the viewable screen while you are watching it, AND there are no controls visible (like pause, play, volume) as there had been in previous versions.
There are an enormous amount of editing errors throughout the products like the lesson states one point, but the questions in the lesson won't give you credit for those correct answers. Or the lessons information is incorrect as well, like incorrect definitions for words or Algebra problems worked out with errors.
This problem continues onto the Quizzes and Tests.
Now this curriculum allows the parent (administrator) to go in and make changes to the grades or even remove the question, but it will take you hours every week to go in and do this with all the errors I am finding. This is extremely inefficient for the parent - now you have to spend all your time fixing the manufacturers problems.
Which leads me to their support. Which is very lacking. I have to enter every single issue - separately - into their database, then I have to wait for months until they finally send out a "fix" for the problem, unless they decide that it is too comprehensive and will just correct on future editions of the product. Of course, by that point I have MANY other issues and no time to go back and re-teach my child the information now that they have finally fixed the problems I already found! How about pull the product - issue us all a refund - then make the corrections throughout the program so we parents don't have to keep doing your job for you!