QBQ! The Question Behind the Question   -     By: John G. Miller
Buy Item $10.99 Retail: $19.95 Save 45% ($8.96) Add To Cart
Add To Wishlist
Buy eBook Begin reading in seconds $16.99 eBook Details

QBQ! The Question Behind the Question

Penguin Putnam Inc. / 2004 / Hardcover

$10.99 (CBD Price)
|
Retail: $19.95
|
Save 45% ($8.96)
Availability: In Stock
CBD Stock No: WW152334

Current Promotions

Product Description

QBQ! The Question Behind the Question addresses the most important issue in business and society today: personal accountability. The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. Succinct, insightful, and practical, QBQ! provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change. Hardcover.

Product Information

Format: Hardcover
Vendor: Penguin Putnam Inc.
Publication Date: 2004
ISBN: 0399152334
ISBN-13: 9780399152337
Availability: In Stock

Related Products

Publisher's Description

The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.  

John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed.


THE QBQ! PROMISE
This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.
                                                                                                 
QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of  FAQs that the author has received over the years.
 
 

Author Bio

John G. Miller is the founder of QBQ, Inc., a development company that has worked with hundreds of Fortune 500 and other companies and government and nongovernment organizations internationally. Miller is also the bestselling author of Flipping the Switch: Five Keys to Success at Work and in Life and Outstanding! 47 Ways to Make Your Organization Exceptional. He lives in Denver. Learn more at http://qbq.com.

Product Reviews

Product Q&A



Other Customers Also Purchased

Find Related Products

Author/Artist Review

Start A New Christianbook.com Search