Learn how to write the kind of effective communications that will help you succeed in business! Hands-on, self-paced lessons show how to convey ideas and information effectively in letters and memos. Explains the three basic ways of organizing a business communication. Teaches about the parts of a business letter, proper formats for memos and letters, different types of business leters and the use of direct and indirect pattern messages. Grade level: 9-12. 91 pages.