This is a great book for those who work or go to school with JWs. I've used it and it really helps me reach them. Talking to a JW is timely and frustrating but with helps like this book we can help these misguided people find God's love not knowledge.
This book is awesome: easy to read, brief, but informative. The amount of research that was put into the "10 Most Important Things You Can Say" series gives me the confidence to hold my ground when in discussions with Jehovah's Witness, etc. I plan on buying the rest of the series.