How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence  -     By: Jack Griffin
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How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

Prentice Hall / Penguin Putnam / 2010 / Paperback

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Product Information

Format: Paperback
Number of Pages: 320
Vendor: Prentice Hall / Penguin Putnam
Publication Date: 2010
Dimensions: 9.25 X 7.00 (inches)
ISBN: 0735204470
ISBN-13: 9780735204478
Availability: Usually ships in 24-48 hours.

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Publisher's Description

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work



Author Bio

Jack Griffin is a writer, communications expert, and consultant to small businesses, entrepreneurs, cultural institutions, and publishers. He is the author of How to Say It(r) at Work, the bestselling business title in the series.

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