Love this little dog. In the first shipment I received the music did not play. I called Christianbooks and spoke with a wonderful person who replaced the dog along with the embroidered name free of charge. The service was fantastic and the replacement dog works. Very happy with the purchase and the customer service I received.
I am very pleased with the quality of the dogs. They are well made and very soft and lovable. The only thing I find fault with is the music is not loud enough. I will not send them back because I know the little girls will love them.