Welcome to a day in the life of a CBD order! When people place an order with CBD and Christianbook.com, they're trusting that the order will somehow end up at their door. While we believe their

trust is well placed, we thought some of our customers would be interested in seeing something of the process that an order goes through from when it's ordered to when it's shipped. So...
Fasten your seatbelts.Please keep your hands and arms inside the bus at all times. And let's go!


This is where it all began. 22 years ago the first CBD catalog went out.  Since then we've kept sending out our main catalog every two months and have added a variety of specialty catalogs such as our Bible Catalog, Academic, Homeschool, Pastor's, Family, Fiction, Music, Resources and Studies for Small Groups, and more! Many folks have ordered from us for years through our various catalogs.

About three years ago we ventured out into the wonderful frontier of the World Wide Web. Many customers who had never received a CBD catalog have stumbled across us while out there surfing. The web has enabled us to expand our product line to well over 90,000 items. That's a long way from the few Bibles and reference works first offered in the catalog 22 years ago!

Since over the years, most folks have come to know us through our catalogs, we've built up a large customer service and mail order processing department. The knowledge and experience of 22 years are resident in the many resources we bring to the customer's experience of CBD.

For those who choose to use the order form from one of our many catalogs, whether the order is mailed or faxed in, it will go through the hands of our busy mail order processing team. Of course not everyone feels compelled to use the actual order form from the catalog. Mail Processing receives the occasional order written on the back of a church bulletin or napkin. Since our customers come from all walks of life (pastors, missionaries, homemakers, teachers, truck drivers, doctors) you can imagine the handwriting deciphering skills these folks must master. It's not always easy to be sure of what the doctor ordered.  "Let's see, that could be a z, the number 2 or a sideways s…"

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