Assertiveness is a choice you make for yourself - to stand up for your rights in a positive way, express anger, and disagreement constructively, and to get the results you want while preserving relationships. You'll learn to: get whatyou want without being pushy; stand up for yourself without violating the rights of others; handle difficult people and situations with ease and assurance; say "no" and make it stick; and understand the behavior of other people. This audiobook will enable you to make the right choices that will lead to success in your business and personal life. Unabridged. 1 pocket guide. 3 CDs.