Parrott here gives a few helpful insights on how to respond to the seemingly impossible people whom all of us encounter at work, at home, or at school. While he does a bit of stereotyping with his various labels, he effectively communicates his message of identifying the more challenging aspects of relating to numerous people around us.He wisely advises each of us to look within ourselves to identify each of the flaws that tend to annoy us in others. Usually, we can find the same quirks within us that are so bothersome around us. He then offers particular remarks on how to better handle each type of high-maintenance relationship covered.I only gave this book three stars because it was more entertaining than enlightening. In other words, I could relate to the characteristics he was describing, but there wasn't a substantial amount of solid advice on how to respond to them. This title is a quick, easy read, but for in-depth advice on any high-maintenance relationship, I would look elsewhere. Parrott simply tries to cover too much ground here in too little pages.