When it comes to motivating people to higher standards of performance, nothing - not even money - works as powerfully as the recognition of individual effort and achievement. And yet this "soft" leadership skill is one that many leaders find hardest to command. In Encouraging the Heart
Jim Kouzes and Barry Posner are authors of the award-winning and best-selling books, The Leadership Challenge, A Leader's Legacy, Encouraging the Heart, and Credibility as well as the widely used Leadership Practices Inventory (LPI). The launch of LPI Online, combined with their other publications, truly make them the most trusted source on becoming a better leader.
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