Encounters at the Counter: What Congregations Can Learn About Hospitality from Business  -     By: Alan Johnson
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Encounters at the Counter: What Congregations Can Learn About Hospitality from Business

Pilgrim Press / 2009 / Paperback

$19.80 (CBD Price)
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Retail: $22.00
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Save 10% ($2.20)
Availability: Expected to ship on or about 11/22/14.
CBD Stock No: WW818178

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Product Information

Format: Paperback
Number of Pages: 208
Vendor: Pilgrim Press
Publication Date: 2009
Dimensions: 9.00 X 6.00 (inches)
ISBN: 0829818170
ISBN-13: 9780829818178
Availability: Expected to ship on or about 11/22/14.

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Publisher's Description

Encounters at the Counter shares Johnson's engaging in face-to-face customer service. It explores the dimensions of hospitality that can be applied to congregations seeking to demonstrate genuine hospitality, such as: the contagion of happiness, maximizing routines, renewing resources, taking time and making time and promoting the quality of the product as well as the process.

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