When Sorry Isn't Enough: Making Things Right with Those You Love
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Table of Contents

Acknowledgments  / 9
Introduction  / 11

1. Why Apologize?  / 17

2. Apology Language #1: Expressing Regret  / 25
    "I am sorry."

3. Apology Language #2: Accepting Responsibility  / 37
    "I was wrong."

4. Apology Language #3: Making Restitution  / 53
    "What can I do to make it right?"

5. Apology Language #4: Genuinely Repenting  / 69
    "I'll try not to do that again."

6. Apology Language #5: Requesting Forgiveness  / 91
    "Will you please forgive me?"

7. Discovering Your Primary Apology Language  / 105

8. Apologizing Is a Choice  / 119

9. Learning to Forgive  / 137

10. Learning to Apologize in the Family  / 153

11. Teaching Your Child to Apologize  / 173

12. Apologizing in Dating Relationships  / 193

13. Apologizing in the Workplace  / 205

14. Apologizing to Yourself  / 219

15. What If We All Learned to Apologize Effectively?  / 231

Notes  / 235
Group Study Guide  / 239
The Apology Language Profile  / 269

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