Shipping Options

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Shipping options within the continental United States

Christianbook.com currently offers five shipping methods:

  • Standard Service takes 1 to 2 weeks.
  • UPS Ground® takes 1 to 6 business days.
  • USPS Priority Mail takes 1 to 6 business days.
  • UPS 2nd Day Air® takes 2 business days from shipping date.
  • UPS Next Day Air® takes 1 business day from shipping date.

Note that standard shipping uses both U.S. Postal Service and UPS. The optimal carrier is automatically selected to provide delivery based on the destination and weight of your order.

Standard and UPS Ground orders placed before 12:45pm ET will ship the same day (weekends and holidays not included).

Priority, UPS 2nd Day Air ® and UPS Next Day Air ® orders placed by 1:45pm ET will ship that same day (weekends and holidays excepted).

We've listed our shipping charges and other particulars on our rate chart so that you compare services. Please note that these shipping methods are only available to our U.S. customers.

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Shipping options for Alaska, Hawaii, or Puerto Rico
When shipping to Alaska, Hawaii, or Puerto Rico, only our Standard (up to 3-5 weeks) or Priority (2 to 6 business days) shipping methods are available. See our rate chart for pricing information.
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Shipping options for a U.S. Territory
When shipping to a U.S. Territory, only our Standard (up to 2 months) or Priority (up to 2 weeks) shipping methods are available. See our rate chart for pricing information.
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Shipping options for Canada

If you are shipping to Canada, please check our rate chart for shipping times and costs of your order (listed in USD). Currently, we offer only Standard Canadian Service to our Canadian customers. This method takes from 1 to 3 weeks, depending on your location in Canada. We will add GST or HST (when applicable) to your order if you process it on our site.

A note to our Canadian customers:

  • PLEASE ADD 1.10% EXCHANGE IF YOU PAY IN CANADIAN DOLLARS. EXAMPLE: IF YOUR ORDER TOTAL IS $10.00US, PLEASE PAY $11.00CAN. IF YOU PAY WITH A CREDIT CARD, YOUR BANK WILL AUTOMATICALLY CHARGE YOU THE CURRENT EXCHANGE RATE.
  • Additional duties, taxes or import fees may be charged by your country at the time of delivery.
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Shipping options for other international shipments

For shipping to an international destination, our economy air service is available with a 2-6 week delivery time. Please consult our rate chart for shipping times and costs for your order.

Please note:

  • Air delivery to some areas in the South Pacific, Africa, Singapore and Bermuda can take longer. Delivery to the West Indies and the Caribbean can take 12+ weeks.
  • Additional duties, taxes or import fees may be charged by your country at the time of delivery.
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Shipping options for an APO or FPO Address

When shipping to an APO or FPO address, our Standard (about 2-6 weeks) and Priority (about 1-2 weeks) shipping methods are available.

For an additional $1.70, you can upgrade standard shipping to include Postal Air Lift (PAL) to expedite delivery (1-3 weeks), be sure to check the appropriate box during the order process. See our rate chart for pricing information. We recommend Priority Shipping for orders being sent to military addresses.

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Shipping options for a prison address
Christianbook.com delivers to penitentiaries, but we suggest you contact the prison first to determine if there are any special regulations. Some prisons don't allow delivery of hardcover books. Others place a limit on the number of items contained in a package. We cannot send any packages anonymously to inmates and all packages must be sent via US Mail. We cannot ship UPS to prisons.
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What shipping method should I select for framed art?
The majority of our framed art can be shipped to any address in the continental U.S. (not Alaska or Hawaii) via any shipping method we offer. Due to size restrictions, a few framed art pieces as well as other large products cannot be shipped via standard delivery. These same pieces cannot be shipped to Canada or anywhere outside the continental U.S. If you have any questions regarding shipping of framed art, please feel free to contact us.
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How do you calculate shipping charges for orders?

Postage is based on the total cost of your order, not the weight of the package. When you complete your order at Christianbook.com, our online ordering system will automatically calculate the postal charges based on the total cost of the particular order.

If you'll be using our printable order form to mail your order to us, you may want to consult our online rate chart for more pricing information.

Please Note: Additional duties, taxes or import fees may be charged by your country at the time of delivery.

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I just placed an order with you. When will it ship out?

Provided the items on your order are in stock, we will begin to process it immediately.

Standard and UPS Ground orders placed before 12:45pm ET will ship the same day (weekends and holidays not included).

Priority, UPS 2nd Day Air ® and UPS Next Day Air ® orders placed by 1:45pm ET will ship the same day (weekends and holidays exempt).

Please note: We do not ship orders on weekends and holidays and out-of-stock items are shipped when they become available.

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How soon can I expect to receive my order after it ships?
Please consult our Rate Chart for estimated delivery times. Out-of-stock items are shipped when they become available. Christianbook.com reserves the right to ship backordered items by a downgraded shipping method.
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Is it possible to send someone a gift directly from Christianbook.com?

Yes! Sending a gift from Christianbook.com is quick and easy. Christianbook.com products make excellent gifts, and our wide selection will allow you to find something for everyone on your list.

When completing your order online, simply check the box marked "Is this a gift?" in the "Shipping Information" section. We'll do the rest. We include a packing list (without prices) along with the gift to the recipient and send the invoice (with prices) to you. You can even add a note to the order in the "Gift Message" section. Our gift shipping method is easy and reliable, and your friends are certain to love the gesture!

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What shipping method should I select for computer software?
If computer software is being ordered along with other items, then shipping for the software is free. If the software is the only item on your order, then the shipping charge will be figured at the minimum charge for the shipping method you choose.
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Can I drive to CBD and pick up my order?
Yes! Our customers in the New England states can avoid shipping and handling charges by selecting our Customer Pick Up option when checking out. To take advantage of this free service, just place your order online or by phone 1-800-CHRISTIAN (1-800-247-4784) by 12:00 noon and pick it up on the next business day between 12:00pm and 6:00pm. In the order process choose Customer Pick Up as your shipping method. The correct pick up date will be displayed during the order process. Print out your Order Confirmation and bring it with you. Your order will be waiting for you in the lobby of our building in Peabody, MA.

Please note that because your order will be sold in Massachusetts, we must charge sales tax on all items except for clothing and Bibles. If you have tax-exempt status, be sure to have your certificate of sales tax exemption (available from the Massachusetts Department of Revenue) on file with us before placing your order.

What if you're a church in New York or New Jersey and you want to avoid the shipping cost for a van load of new pew Bibles? When you place your order online, the Customer Pick Up option is only available if you are located in New England (ME, VT, NH, MA, CT, and RI). But if you place your order by phone, the folks in our call center will be glad to accommodate you.

Christian Book Distributors
140 Summit Street
Peabody, Massachusetts 01961

From Route 128 North. Take Exit 28 in Peabody, north of Boston (Forest Street and Centennial Drive). Bear right as you exit the highway and then turn left onto Centennial Drive when you reach the stoplight at the bottom of the hill. When the road comes to a "T," turn right onto Summit Street. CBD is located 1/4 mile on the left. Look for our sign out front.

From Route 128 South. Take Exit 28 in Peabody, north of Boston (Forest Street and Centennial Drive). You will pass over the highway as you exit. Turn left onto Centennial Drive when you reach the stoplight at the bottom of the hill. When the road comes to a "T," turn right onto Summit Street. CBD is located 1/4 mile on the left. Look for our sign out front.


 
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